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5 Best Vacuum Cleaner Repair Services in Singapore (2026)

Where to get a vacuum or robot vacuum repaired in Singapore: brand service centres for Dyson, Roborock, iRobot and Miele, plus independent workshops.

Edited by
Amir Wahab
Published
Reading time
4 min read
A technician opening a cordless vacuum cleaner and a robot vacuum on a bright clean repair bench with small toolsAI image by LocalRank

A vacuum that loses suction, stops holding a charge or refuses to dock is usually fixable, and Singapore has more repair options than most owners realise. This list covers two kinds of provider: brand-run service centres, which suit machines still under warranty, and independent workshops that say they handle several makes, including cordless and robot models. Each entry summarises only what the provider publishes on its own website, so treat the services described as claims to confirm. Call or message before travelling, because models, appointment rules and opening hours differ, and ask for a diagnosis and written quotation before agreeing to any repair.

1. Dyson Service Centres

Dyson's Singapore site lists two Dyson Store and Service Centres, at Suntec City and Jewel Changi Airport, alongside other counters that it describes as shopping experiences rather than service points. Its store page presents servicing and repairs as end-to-end repair management, with same-day minor fixes at select stores and service centres or a drop-off route for heavier maintenance, and says a loan machine may be offered while yours is being fixed. Because this is the manufacturer's own channel, it suits anyone with a cordless Dyson still under warranty. The page does not set out which models or faults are covered, so confirm your exact machine with the service line or email before making the trip.

Suntec City and Jewel Changi Airport
Visit website ↗View on map ↗

2. Roborock Service Centre

Roborock's Singapore support page names a Roborock Service Centre operated by W Network Private Limited in Tampines, and describes its after-sales line as handling technical questions, warranty and repair services from Monday to Saturday, with Sunday and public holidays closed. Warranty claims begin by email or WhatsApp to the support team, and the brand's warranty page says after-sales requests should go first to the seller the robot was bought from. Roborock also lists brand stores at Funan and Jurong Point for browsing. This is the natural first stop for a Roborock robot vacuum that is still covered. The pages describe Roborock products only, so owners of other brands need a different provider.

3. iRobot Singapore (John Ackerman)

The iRobot Singapore site, published by John Ackerman Pte Ltd, describes its location as a main showroom and service centre for Roomba robot vacuums. Servicing is by appointment through an online booking page, with weekday hours and a Saturday session, and the site says it is closed on public holidays. Its pages state those hours slightly differently, so check when you book. The support page says a non-refundable service charge is collected when the service report is issued, that charges apply once warranty has ended, and that owners should have the robot's serial number ready for warranty checks. Separate WhatsApp lines are listed for sales and for servicing, which makes this a sensible stop for Roomba owners.

4. Miele Care Centre Singapore

Miele's Singapore site lists a Miele Care Centre at Alice@Mediapolis that it says is open by appointment only on weekdays. The page describes the centre as supporting customers who want accessories and consumables, or who need after-sales service for Miele vacuum cleaners, and offers an online appointment request alongside a separate form for requesting a technician. A general enquiries line is published for weekday hours. The scope is deliberately narrow, since the page speaks only about Miele vacuums, so it fits owners of Miele canister or upright cleaners rather than other brands. The site also lists a separate Miele Experience Centre on Penang Road for product consultations, which is a different visit from servicing.

5. Power Electrical Repair Centre

Power Electrical Repair Centre is a general household-appliance workshop in Joo Chiat that runs dedicated pages for Dyson repair and for handheld and robot vacuums. For Dyson vacuums its site lists suction problems, motor failure, battery replacement and clogged filters, and says it uses genuine Dyson parts. Its robot vacuum page names Dyson, iRobot Roomba, Neato, Shark and Ecovacs among the brands it handles, covering motor, battery, sensor and connectivity faults. The homepage says it offers free diagnostics and a quotation before repair, plus paid pickup and drop-off from home. It is worth a call if your machine is an older or less common make that the brand centres may not take.

How to choose

  • Start with the brand centre if the machine is still under warranty. Dyson, Roborock, iRobot and Miele each publish their own service routes, and an out-of-warranty repair by someone else may complicate a later claim. Check the warranty terms on the maker's site, keep your proof of purchase, and have the serial number ready before you contact them.
  • Match the provider to the machine. Some centres on this list handle one brand only, while the independent workshops say they accept several makes, including cordless and robot models. Ask directly whether your exact model and fault are covered, and whether the shop keeps the relevant battery, motor or sensor parts or has to order them in.
  • Ask for a diagnosis and a written quotation before agreeing to any work. Several providers here describe free or on-the-spot diagnosis, but terms vary, and brand centres may charge a service fee once warranty ends. Get the fee structure, any pickup or delivery charges and the warranty on the repair confirmed in writing rather than assumed from the website.
  • Weigh a battery or motor replacement against the age of the machine. A new battery can restore runtime on a cordless or robot vacuum, but a failing motor or motherboard on an old model may cost close to the price of a replacement. Request the diagnosis result and a quote for each part, then decide.
  • Check logistics before you travel. Miele's centre is by appointment only, iRobot asks you to book online, and most providers list weekday hours with limited Saturday cover and closures on public holidays. Message or call ahead, confirm the address and what to bring, such as the charger, dock and accessories, so you avoid a wasted trip.
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About the author

Amir Wahab

Founder and Editor

Amir Wahab is the founder and editor of LocalRank, an independent Singapore rankings and local guides publication.

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